On a March day in 2003 I attended a five-day training on nonverbal classroom management. It was led by Michael Grinder, my mentor, colleague and friend. It was a five days I did not want to attend and had no interest in learning. And yet, on that day my world shifted. That shift turned into a doctorate, books, articles, and to the opportunity to be a global presenter on Communicative Intelligence. To hear more about those shifts, the content, and how you can continue your own personal development, take a listen. Be sure to leave comments on your impressions and your personal applications in your own life.